Review
My package is still in review and I don't know what to do
Assistance
Creator Support
The most frequently asked questions to our support hotline by creators regarding how to workd Twickd.
We regularly update and add new answers so that they are always up to date.
Information: Click on the question to display the answer
Package management
Rejections
My package has been rejected and I want to know what is next
Update
I updated my package but it is not appearing on the repository
Tokens management
Required
I want to know if Tokens are required in order to publish and maintain a package
Working with Tokens
How does this new system works, and how is it beneficial for me as a Creator
Refundable
Are Tokens refundable if I decide to no longer distribute with Twickd
Automation
Can I automate the process of crediting my account with Tokens
Transactions management
Pending
I saw on my Dashboard/An user reported me that their transaction was marked as pending
Refunds
A customer is requesting a refund and I accepted the request, what's next
Export
I want to export a list of all the transactions that I receive for a package
Restrictions
Restricted
My business account has been restricted, what should I do
Permanent restriction
I am permanently restricted from using Twickd but I don't know what that means
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